Terms and Conditions

Terms and Conditions

This is the website of Biperformance Development Corporation (BDC). By accessing, browsing, or using this site you accept, without limitation or qualification, the terms and conditions set forth below. All purchase orders placed with BDC either in person, phone, facsimile, internet (web) and/or email constitute the acknowledgement and acceptance of all terms and conditions listed below.

Questions regarding the use of this site can be directed to BDC by mail, phone, or e-mail.

Our postal address is:
160 - 12811 Clarke Place, 
Richmond, BC  V6V 2H9  
Canada

Our e-mail address is: info@biperformance.ca

Our phone number is: 604-304-1181

 

Shipping & Returns

Shipping Costs

Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. BDC reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s). All shipping costs are estimated and may need to be re-calculated, if necessary.

 

Order Processing

Please allow 24-72 hours for BDC to process all orders from time of receipt.

 

Foreign Orders

The purchaser is responsible for any duty and/or foreign tax owing.

 

Back orders

Items will be shipped promptly as they come available.

 

Freight Claims

All merchandise should be thoroughly inspected by the purchaser upon receipt. If any shipping damage is found, it is the purchaser's responsibility to file a claim with the shipping carrier.

 

Product Return Policy

Any requests for the return of product(s) purchased from BDC must be made within 5 days of receipt of product(s). No returns, other than returns related to warranty claims, will be accepted after 5 days. Prior to any return shipment, you must contact BDC for a Return Authorization Number (RMA) to by issued by e-mail. It is the responsibility of the purchaser to pay for the return postage costs. Returned product(s) must be in new and unused condition and in the original packaging. If the product(s) has been installed on a vehicle, then you have bought it and the product(s) cannot be returned. Product(s) can only be returned by the party that originally purchased it from BDC. Product(s) purchased through an authorized distributor or dealership must be returned to that distributor or dealership. All approved returns are subject to a 20% restocking fee plus the original cost to ship the product(s).

 

Limited Warranty

BDC warrants its products against defects in material and workmanship for the period of one (1) year. The warranty period begins with the date of original retail purchase.

This limited warranty is made only to the original end user purchaser of the product and does not extend to any subsequent purchasers or owners of the product. The original end user is the first user to put the product into service in any fashion.

If you discover a defect, BDC will, at its option, repair or replace the product(s) with a new or reconditioned product(s) at no charge to you, provided you return it during the warranty period. Prior to returning the product, you must obtain a RMA (see product return policy). You are responsible for packing the product to be returned. If repairs or replacement is covered by the Limited Warranty and if the product was properly packaged and shipped to BDC, BDC will pay the return shipping charges.

This limited warranty does not apply to product that has been subject to customer misuse, incorrect fitment, use for which it was not intended, crash damaged, or customer modification.

 

Product Disclaimer and Release of Liability

The products sold by BDC are intended for off road use only and are not intended for street or highway use. It is the sole responsibility of the purchaser to consult the federal, provincial/state and local regulations which may apply to alterations of your vehicle. The purchaser understands and recognizes that the product is subject to many and varied conditions due to the manner in which it is to be installed and used. It is the purchaser's responsibility to determine the suitability of the product for his or her application.  The purchaser agrees to indemnify and hold BDC harmless from any loss, damage, injury, cost of repair, or consequential damages of any kind in connection with the sale or use of the product(s) including the presence of error or omission in any of BDC’s manuals, instructions or related materials.

 

Variation

We may revise these terms and conditions from time-to-time without notice. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.

 

Miscellaneous

All legal issues arising from or related to the use of the website shall be governed by and interpreted in accordance with the laws of the Province of British Columbia. By using this site you agree to the exclusive jurisdiction and venue of the federal and provincial courts located in British Columbia in any action arising out of or relating to the use of this site and waive any other venue to which you might be entitled by domicile or otherwise.